1. Directly from you – when you register an account, complete a form, upload content, or interact with support.

2. Automatically – via cookies, web beacons, log files, software development kits (SDKs), and similar technologies whenever you browse or use the Sites.

3. From your devices – when you install or access our mobile apps, we receive device identifiers and (if you allow) precise geo-location.

You may adjust cookie settings in your browser or disable location services on your device, though some Site features may not function properly.

We process your information to:

• operate, administer, and improve the Sites;

• authenticate your identity and secure your account;

• generate and deliver aerial imagery, maps, analytics, and other services you request;

• facilitate user-to-user communications, contracts, and payments;

• provide customer support and respond to inquiries;

• send important notices, software updates, and promotional offers (where lawful and subject to your preferences);

• detect, investigate, and prevent fraud, unauthorized use, or other harmful activities;

• comply with legal obligations and enforce our agreements.

• With other users: Limited profile details that you designate as public may be visible to other members and searchable online unless you opt out.

• Service providers: Trusted vendors (e.g., payment processors, cloud hosts, analytics partners, email/SMS providers) receive only the data necessary to perform work on our behalf and are bound by contractual confidentiality obligations.

• Advertisers: We may share anonymous, aggregated, or de-identified data—and, where permitted, your email address—for interest-based advertising. Third-party advertisers may also collect certain technical data directly via their own cookies or pixels.

• Legal & safety: We may disclose information if required by law, court order, or to protect the rights, property, or safety of AlturaSense, our users, or the public.

• Business transfers: If AlturaSense is involved in a merger, acquisition, restructuring, or asset sale, your information may be transferred as part of that transaction and will remain subject to this Policy until replaced or updated.

• Profile updates: Log in to your account to view, correct, or delete certain personal data at any time.

• Account deletion: To deactivate your account, (i) use the in-product cancellation feature or (ii) email privacy@alturasense.com with “Delete My Account” in the subject, along with your name and account ID. We will honor verified requests within 30 days, retaining only records required for legal, security, and accounting purposes.

• Marketing preferences: Opt out of promotional emails by clicking “unsubscribe” in any message or adjusting preferences in your account. To stop SMS alerts, reply STOP. Push notifications can be disabled in your device or app settings.

We employ industry-standard administrative, technical, and physical safeguards—such as TLS encryption for sensitive transmissions and restricted-access data centers—to protect the information we hold. No system, however, can guarantee absolute security. You are responsible for maintaining the confidentiality of your password and for logging out after each session.

The Sites may include links to external sites or services operated by third parties. Their privacy practices are governed by their own policies, and AlturaSense is not responsible for their content or data handling.

The Sites are intended for individuals 18 years of age or older. We do not knowingly collect personal data from minors. If we learn that we have inadvertently received information from someone under 18, we will delete it promptly.

We may revise this Policy from time to time. If changes are material, we will notify you by posting an updated Policy on the Sites and (where legally required) via email or in-app notice. Please review the Policy periodically. Your continued use of the Sites after any update constitutes your acceptance of the revised Policy.

For questions or concerns about this Privacy Policy or AlturaSense’s privacy practices, please email **info@alturasense.com.**