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Terms of Services

AlturaSense, Inc.

Terms of Service

LAST UPDATED · 2025

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These Terms of Service (“Terms”) form a binding agreement between you (“you” or “User”) and AlturaSense, Inc. and its subsidiaries, parent companies, and other affiliated entities (“AlturaSense,” “we,” “our,” or “us”) governing your access to and use of AlturaSense websites (including alturasense.com), mobile and web applications, dashboards, and any other online products or services that link to these Terms (collectively, the “Sites”).

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Your use of certain premium features or professional offerings may also be governed by a separate Cloud Services Agreement or Professional Services Agreement (each, a “Services Agreement”). If these Terms conflict with any applicable Services Agreement, the Services Agreement controls.

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If you do not accept these Terms, you may not access or use the Sites.

1. ACCESS TO THE SITES

1.1 Account Registration

Some areas of the Sites require an account. During registration you must provide accurate, current information and select a username and password. You are solely responsible for:

  • maintaining the confidentiality of your credentials; and

  • all activity that occurs under your account.

Notify AlturaSense immediately of any unauthorized use or security breach. We are not liable for losses arising from your failure to safeguard credentials.

1.2 License Grant

AlturaSense grants you a limited, revocable, non-exclusive, non-transferable license to access and use the Sites in accordance with these Terms.

1.3 Restrictions

You agree not to:

  1. Damage, disable, overburden, or impair the Sites, or interfere with another user’s enjoyment.

  2. Share your login or impersonate any person or entity.

  3. Sell, sublicense, distribute, rent, or lease the Sites or any output except as expressly allowed in a Services Agreement.

  4. Circumvent or breach security or authentication measures, or access the Sites other than through your authorized credentials.

  5. Reverse-engineer, decompile, or derive source code from any AlturaSense software except to the limited extent allowed by applicable law.

  6. Copy, modify, reproduce, or distribute content from the Sites except as permitted herein.

  7. Post or transmit unlawful, abusive, infringing, or otherwise objectionable material.

  8. Harass, threaten, or harm another person.

  9. Upload malware, spyware, or other malicious code.

  10. Solicit personal or commercial information from other users without permission.

  11. Use the Sites if you are located in a U.S.-embargoed country or are on any U.S. restricted-party list.

1.4 Reservation of Rights

Except for the limited license in § 1.2, AlturaSense retains all right, title, and interest in the Sites and their content, including all related intellectual-property rights.

1.5 Changes & Availability

We may, at any time and without notice:

  • modify content;

  • revise these Terms;

  • impose additional rules or limits;

  • suspend or terminate your access; or

  • discontinue any part of the Sites.

We may perform maintenance that temporarily limits availability.

1.6 Privacy Policy

Our Privacy Policy describes how we handle personal data and is incorporated by reference.

1.7 Equipment & Updates

You are responsible for the hardware, software, and internet connection needed to use the Sites and for any associated fees. The Sites may automatically download and install updates; third-party software may also require updates to remain compatible.

1.8 Your Representations

Each time you use the Sites you represent that you have all rights necessary to upload and process any data or imagery you provide.

1.9 Relationship

These Terms do not create any partnership, joint venture, employment, or agency relationship between you and AlturaSense.

1.10 User Forums & Feedback

AlturaSense may host forums, blogs, or chats. Anything you post is non-confidential and you grant AlturaSense a worldwide, perpetual, royalty-free license to use, display, and sublicense your postings.

2. DISCLAIMERS, LIMITATIONS OF LIABILITY, & INDEMNITY

2.1 Disclaimer of Warranties

THE SITES AND ALL DATA, PRODUCTS, OR SERVICES PROVIDED THROUGH THEM ARE OFFERED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO TITLE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. ALTURASENSE DOES NOT WARRANT THAT THE SITES WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.

2.2 Limitation of Liability

To the fullest extent permitted by law:

  • AlturaSense Parties (AlturaSense and its officers, directors, employees, agents, licensors, and service providers) will not be liable for indirect, incidental, special, punitive, or consequential damages.

  • AlturaSense Parties’ cumulative liability to you for all claims in the aggregate will not exceed the greater of (i) amounts you paid AlturaSense in the 90 days preceding the event giving rise to the claim or (ii) USD 100.

  • Nothing in this § 2.2 limits liability for death, personal injury, or fraud to the extent that such liability cannot be excluded under applicable law.

2.3 Indemnification

You will defend, indemnify, and hold harmless AlturaSense Parties from any claims, damages, or expenses (including attorneys’ fees) arising from:

  1. your violation of these Terms or of any law;

  2. your infringement of any third-party right; or

  3. your use of the Sites or any hardware (including drones) in connection with the Sites.

AlturaSense may assume exclusive control of any matter subject to indemnification at your expense.

3. GENERAL PROVISIONS

  • Local Laws & Export Controls. You must comply with all applicable export-control and trade-sanction laws.

  • Assignment. AlturaSense may assign its rights or obligations at any time. You may not assign yours without our prior written consent.

  • Waiver. Any failure to enforce a provision is not a waiver of future enforcement of that or any other provision.

  • Severability. If any provision is held unenforceable, the remaining provisions remain in effect.

  • Modifications. These Terms may be updated by AlturaSense at any time; continued use after an update constitutes acceptance.

  • Governing Law & Venue. These Terms are governed by the laws of the State of California, excluding conflict-of-law rules. Any dispute must be brought exclusively in the state or federal courts located in San Francisco County, California, and you consent to their personal jurisdiction.

  • Equitable Relief. Unauthorized use of the Sites may cause irreparable harm for which monetary damages are inadequate; AlturaSense may seek injunctive relief without posting bond.

  • Force Majeure. AlturaSense is not liable for delays or failures caused by events beyond its reasonable control.

  • Notices. Legal notices to AlturaSense must be sent to terms@alturasense.com. AlturaSense may provide notices via the Sites or email.

  • Entire Agreement. These Terms, the Privacy Policy, and any applicable Services Agreement constitute the entire agreement between you and AlturaSense regarding the Sites.

4. BILLING & PAYMENT

  • Access to the Sites may require a paid subscription with automatically recurring monthly or annual fees. Certain premium features may require additional fees.

  • A valid payment method is required for all paid plans.

  • Subscriptions are billed in advance and are non-refundable.

  • We do not issue prorated credits or refunds for partial months, downgrades, or unused time.

  • Upgrading from a free plan triggers immediate billing.

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